Privacy policy

Privacy Policy

At Divel Jewels, we respect your privacy and are committed to protecting the information you share with us when you shop through our website.

Information We Collect

When you place an order or contact us, we may collect information such as:

Your name
Phone number
Email address
Billing and shipping address
Order and purchase details
Information you provide when contacting our support team

How We Use Your Information

We may use the information we collect to:

Process and deliver your orders
Contact you regarding your order
Provide customer support
Handle returns or exchanges
Respond to your questions and requests
Improve our website, products, and services
Maintain records related to your purchases

Payment Information

Payments are processed through the payment options made available on our website. Payment-related information may be collected and processed by the relevant payment service provider in accordance with their applicable terms and privacy policies.

We do not knowingly store complete card or banking credentials on our own servers.

Sharing of Information

We may share necessary information with trusted service providers involved in:

Payment processing
Shipping and delivery
Website hosting and technical services
Customer support
Other services required to process and fulfil your order

We do not sell your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to help the website function properly, understand website usage, and improve your shopping experience.

You can manage certain cookie settings through your browser settings.